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How the IWCO Direct 1to1 AI Engine Improves Message Development and Campaign Performance

Posted August 13, 2019 by in Dynamic Content Management

My introduction to AI came through sci-fi novels and movies. Arthur C. Clarke‘s Space Odyssey series is particularly notable for bringing AI to the screen in the 1968 film, 2001: A Space Odyssey. HAL (a Heuristically programmed ALgorithmic computer) is a sentient computer (or artificial general intelligence) that controls the systems of the Discovery One spacecraft and interacts with the ship’s astronaut crew [...]

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A Mid-Year Look at the Postal News and Issues We are Tracking

Posted June 28, 2019 by in Postal Issues Updates

June was a popular month for postal meetings. It started with the Association for Postal Commerce’s (PostCom) Study Day review of postal policy, followed by the Mailers Technical Advisory Committee (MTAC) spring meeting, during which members of the mailing industry discussed issues of concern with USPS executives, and wrapped up with the Idealliance Postal Operations & Technologies Council (POTC) (hosted by IWCO Direct), which addressed the operational side of industry/USPS interactions [...]

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Stressed woman deciding what to wear

Why Nordstrom and J. Jill’s Direct Mail Mistake Cost Them Millions

Posted June 12, 2019 by in Direct Mail Tips

A very unexpected article drew me out of my usual morning email-checking haze today. My supervisor Debora Haskel had forwarded me an “interesting read” from MindFire, highlighting a drop in sales for clothing retailer J. Jill. The headline read “Retailer J. Jill learned the Hard Way Why Direct Mail is Still Relevant,” and the smell of scandal perked me up more than the cup of coffee I was holding [...]

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