Customer Loyalty Blog Tag Happy New Year! info Posted December 29, 2010 by Pat Deck in Announcements As we count down to 2011 we want to wish all of our loyal readers a Happy New Year! We’ve really enjoyed our first year of writing the Speaking Direct blog and appreciate your interest in our articles. We’re looking forward to another year of speaking direct about topics that are pertinent to the direct […] + Read More IWCO Direct Welcomes Patrick Donahoe as New Postmaster General and Offers Some Friendly Advice info Posted December 1, 2010 by Kurt Ruppel in Announcements, Postal Issues Updates This Friday marks Jack Potter’s last day as Postmaster General. We would like to thank Jack for his 32 years of service with the USPS, particularly the past nine as PMG. During the longest tenure as PMG since the early 1800s, Potter dealt with many tough circumstances, including 9/11, the anthrax scare and declining mail […] + Read More Happy Thanksgiving from IWCO Direct info Posted November 24, 2010 by Jim Andersen in Announcements With the spirit of this time honored tradition in mind, we want to share a few things that we’re especially thankful for this year: The continued trust of our customers; The outstanding effort of our employees and business partners to make our acquisition of the U.S. operations of Transcontinental Direct such a success; Our new […] + Read More Commingling Equipment Installation Helps Ease Postage Costs info Posted October 13, 2010 by Jim Andersen in Announcements This week we announced the installation of three Siemens Paramount® Delivery-point Bar Code Sorters at our facility in Hamburg, Pa. This installation provides a common production platform across our national footprint and allows our customers to leverage our volume and industry-leading postal strategy to maximize their postage savings. With this installation we will have […] + Read More The DMA Annual Conference Kicks Off Next Week info Posted October 6, 2010 by Debora Haskel in Direct Mail Tips It can only mean one thing when the leaves begin turning colors and football games flood your TV. That’s right, the DMA Annual Conference is about to kickoff and everyone at IWCO Direct is excited for the 2010 event. Here are some of the highlights. The DMA has created a spectacular lineup for this year’s […] + Read More Customers Speak Directly about IWCO Direct info Posted September 29, 2010 by Pat Deck in Announcements We believe that customer service has always distinguished IWCO Direct. It is a priority for each of us and for more than 40 years, service has been the fabric of our culture. In fact, it’s so important we made it the topic of our very first post here on Speaking Direct. But do we […] + Read More Our 10th Annual Supplier Summit info Posted June 23, 2010 by Jim Andersen in Announcements Yesterday we hosted our 10th Annual Supplier Summit in Chanhassen. For those unfamiliar with the event, our Supplier Summit allows us to connect with our key suppliers on a level that has tangible results for customers. First and foremost, it’s an opportunity to thank them for playing such an integral role in our ability […] + Read More Our New National Footprint info Posted April 1, 2010 by Jim Andersen in Announcements Today we extend a big welcome to our new employees and customers from Transcontinental Direct to IWCO Direct. In early February we announced our intention to acquire the U.S. operations of Transcontinental Direct. The transaction has passed all regulatory requirements and officially closed earlier today. We are very pleased about the opportunities this acquisition brings […] + Read More Trigger Mail is Changing the Direct Marketing Landscape info Posted March 3, 2010 by Debora Haskel in Direct Marketing Trends By now, you’ve probably heard the term trigger mail. This is a truly powerful direct marketing tactic and we’ve seen its ability to increase the success rates of customer acquisition, customer loyalty and customer engagement programs. In fact, reports have shown 200%, 300% and 400% improvements in marketing campaign performance using event-based triggers. To use […] + Read More Agreement to Acquire Transcontinental Direct US Operations info Posted February 10, 2010 by Jim Andersen in Announcements As you’ve likely heard or seen in the news today, we’ve agreed to acquire Transcontinental Direct’s US operations. This is a major announcement, not only for the two companies but also for our current and future customers. This acquisition will fulfill our vision for having a robust national total package footprint across the United States. […] + Read More Pages: 12345678Load More Articles
Happy New Year! info Posted December 29, 2010 by Pat Deck in Announcements As we count down to 2011 we want to wish all of our loyal readers a Happy New Year! We’ve really enjoyed our first year of writing the Speaking Direct blog and appreciate your interest in our articles. We’re looking forward to another year of speaking direct about topics that are pertinent to the direct […] + Read More
IWCO Direct Welcomes Patrick Donahoe as New Postmaster General and Offers Some Friendly Advice info Posted December 1, 2010 by Kurt Ruppel in Announcements, Postal Issues Updates This Friday marks Jack Potter’s last day as Postmaster General. We would like to thank Jack for his 32 years of service with the USPS, particularly the past nine as PMG. During the longest tenure as PMG since the early 1800s, Potter dealt with many tough circumstances, including 9/11, the anthrax scare and declining mail […] + Read More
Happy Thanksgiving from IWCO Direct info Posted November 24, 2010 by Jim Andersen in Announcements With the spirit of this time honored tradition in mind, we want to share a few things that we’re especially thankful for this year: The continued trust of our customers; The outstanding effort of our employees and business partners to make our acquisition of the U.S. operations of Transcontinental Direct such a success; Our new […] + Read More
Commingling Equipment Installation Helps Ease Postage Costs info Posted October 13, 2010 by Jim Andersen in Announcements This week we announced the installation of three Siemens Paramount® Delivery-point Bar Code Sorters at our facility in Hamburg, Pa. This installation provides a common production platform across our national footprint and allows our customers to leverage our volume and industry-leading postal strategy to maximize their postage savings. With this installation we will have […] + Read More
The DMA Annual Conference Kicks Off Next Week info Posted October 6, 2010 by Debora Haskel in Direct Mail Tips It can only mean one thing when the leaves begin turning colors and football games flood your TV. That’s right, the DMA Annual Conference is about to kickoff and everyone at IWCO Direct is excited for the 2010 event. Here are some of the highlights. The DMA has created a spectacular lineup for this year’s […] + Read More
Customers Speak Directly about IWCO Direct info Posted September 29, 2010 by Pat Deck in Announcements We believe that customer service has always distinguished IWCO Direct. It is a priority for each of us and for more than 40 years, service has been the fabric of our culture. In fact, it’s so important we made it the topic of our very first post here on Speaking Direct. But do we […] + Read More
Our 10th Annual Supplier Summit info Posted June 23, 2010 by Jim Andersen in Announcements Yesterday we hosted our 10th Annual Supplier Summit in Chanhassen. For those unfamiliar with the event, our Supplier Summit allows us to connect with our key suppliers on a level that has tangible results for customers. First and foremost, it’s an opportunity to thank them for playing such an integral role in our ability […] + Read More
Our New National Footprint info Posted April 1, 2010 by Jim Andersen in Announcements Today we extend a big welcome to our new employees and customers from Transcontinental Direct to IWCO Direct. In early February we announced our intention to acquire the U.S. operations of Transcontinental Direct. The transaction has passed all regulatory requirements and officially closed earlier today. We are very pleased about the opportunities this acquisition brings […] + Read More
Trigger Mail is Changing the Direct Marketing Landscape info Posted March 3, 2010 by Debora Haskel in Direct Marketing Trends By now, you’ve probably heard the term trigger mail. This is a truly powerful direct marketing tactic and we’ve seen its ability to increase the success rates of customer acquisition, customer loyalty and customer engagement programs. In fact, reports have shown 200%, 300% and 400% improvements in marketing campaign performance using event-based triggers. To use […] + Read More
Agreement to Acquire Transcontinental Direct US Operations info Posted February 10, 2010 by Jim Andersen in Announcements As you’ve likely heard or seen in the news today, we’ve agreed to acquire Transcontinental Direct’s US operations. This is a major announcement, not only for the two companies but also for our current and future customers. This acquisition will fulfill our vision for having a robust national total package footprint across the United States. […] + Read More
