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Continuous Improvement

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IWCO Direct Launches Innovation Initiative

Posted January 13, 2021 by in Announcements

We are excited to announce a new corporate-wide innovation initiative that is focused on developing new, creative ways of engaging with our clients, our partners, and our internal teams to drive cost and process innovations for both IWCO Direct and our clients. This project will approach innovation from multiple facets, ensuring that the innovations we  […]

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IWCO Direct’s Plans for 2021: Enhancing Technology and Expanding Our Team

Posted December 30, 2020 by in Announcements, Direct Mail Marketing

When I joined IWCO Direct in May, I looked forward to the challenge of continuing to advance our highly effective, data-driven marketing solutions and help our clients achieve even greater marketing success. While the persistence of the COVID-19 pandemic has made pursuing this goal more challenging than any of us could have anticipated, I’m pleased to report that the IWCO Direct team has stepped up and stayed focused on powering the success of our clients’ marketing programs.

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CI Team Drives Process Improvements Across the IWCO Direct Platform

Posted December 16, 2020 by in Announcements

The IWCO Direct Continuous Improvement (CI) team has had a busy year engaging in more than 100 projects. We’ve worked with our operations partners to streamline process improvements, reduce waste, and enhance quality through new training and employee engagement initiatives. Projects we’ve tackled this year include: Streamlining Processes Innovation Initiative: Our team is providing project  […]

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Showcasing Our Critical to Quality Initiative to the Manufacturing Alliance

Posted March 11, 2020 by in Announcements

In February, IWCO Direct hosted the Manufacturing Alliance Lean Enterprise Peer Group for a Critical-to-Quality (CTQ) event to showcase efforts we’ve made to ensure customer satisfaction. The Manufacturers Alliance is an association that provides a platform for manufacturers to come together for training, education, best practice sharing, and exchanging industry ideas.

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Two technical professionals examining server in server room with laptop, running diagnostics and problem-solving.

Ongoing Security Training Helps Us Stay Sharp

Posted November 22, 2019 by in Data Security

A year-end review of our data security means looking at every aspect of our program, even those that are performing well, to identify areas where we can be even better. While our Information Security team will certainly be joining in this time of reflection, it will be as part of the everyday commitment that is required to deliver effective security …

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Problem-Solving Training is Helping Teams and Individuals Deal with Issues More Effectively

Posted November 6, 2019 by in Announcements

Continuous Improvement (CI) is all about empowering individuals to identify, analyze, and solve problems. The real power and impact of these elements become apparent when they strengthen the quality of our processes and products, reduce cycle time, facilitate change management, mitigate risk, and improve the customer experience – all while improving the efficiency, effectiveness, and  […]

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IWCO Direct Wins Bronze ECHO Award for Driving Business Results for MedicaRead More
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