Continuous Improvement
Blog Tag
Showcasing Our Critical to Quality Initiative to the Manufacturing Alliance
In February, IWCO Direct hosted the Manufacturing Alliance Lean Enterprise Peer Group for a Critical-to-Quality (CTQ) event to showcase efforts we’ve made to ensure customer satisfaction. The Manufacturers Alliance is an association that provides a platform for manufacturers to come together for training, education, best practice sharing, and exchanging industry ideas.
Ongoing Security Training Helps Us Stay Sharp
A year-end review of our data security means looking at every aspect of our program, even those that are performing well, to identify areas where we can be even better. While our Information Security team will certainly be joining in this time of reflection, it will be as part of the everyday commitment that is required to deliver effective security …
Leveraging Our Intranet to Drive Performance
With SMEs and managers needing access to all kinds of information, our iDirect intranet is invaluable for keeping everyone on the same page. What can be found there? So much—perhaps too much! But it is better than digging through network folders or contacting a department’s busy subject matter experts …
Problem-Solving Training is Helping Teams and Individuals Deal with Issues More Effectively
Continuous Improvement (CI) is all about empowering individuals to identify, analyze, and solve problems. The real power and impact of these elements become apparent when they strengthen the quality of our processes and products, reduce cycle time, facilitate change management, mitigate risk, and improve the customer experience – all while improving the efficiency, effectiveness, and […]
How Technical Writers Support IWCO Direct from Behind the Scenes
Technical writers are key players within any system or process change initiative at IWCO Direct. Their writing style and standards turn the knowledge of our Subject Matter Experts (SMEs) into consumable content, providing clarity and answers for those that seek information about our processes […]
