Direct Marketing Trends, Direct Mail News and Tips

Our blog delivers info on the latest direct marketing trends, omnichannel marketing strategies, creative marketing ideas, direct mail marketing tips, postal issues, and more.

A woman sits by the fireplace and writes Christmas cards.

Tips for Addressing Holiday Cards in the 21st Century

Posted November 26, 2019 by Ashley Leone in Creative

Is it “The Jones’” or “The Joneses”? How do you refer to families with multiple last names? What about married couples? Live-in family? A lot has changed about how you should address your holiday cards. We’re here to help …

Two technical professionals examining server in server room with laptop, running diagnostics and problem-solving.

Ongoing Security Training Helps Us Stay Sharp

Posted November 22, 2019 by John Sobieck in Data Security

A year-end review of our data security means looking at every aspect of our program, even those that are performing well, to identify areas where we can be even better. While our Information Security team will certainly be joining in this time of reflection, it will be as part of the everyday commitment that is required to deliver effective security …

Graphic icons of paper airplanes. Red paper airplane is diverging from the path.

When it Comes to Response, Cookie-Cutter Direct Mail Templates Don’t Cut It

Posted November 20, 2019 by Mike Dietz in Creative

Not too long ago, a new client asked us suggestions to make their programs stronger. They scanned a bunch of mail samples we had on the table and leaned back in their chair, asking, “So, what templates do you suggest?” Our answer? “None.”

Young woman using a computer with digital symbols in the foreground.

Leveraging Our Intranet to Drive Performance

Posted November 19, 2019 by Diana Hvistendahl, PMP in Announcements

With SMEs and managers needing access to all kinds of information, our iDirect intranet is invaluable for keeping everyone on the same page. What can be found there? So much—perhaps too much! But it is better than digging through network folders or contacting a department’s busy subject matter experts …

Group of young modern people in smart casual wear discussing business while working in the creative office

Disaster Recovery Tabletop Exercises Help Close Gaps Before a Disaster

Posted November 15, 2019 by Michael Henry in Business Continuity and Disaster Recovery

From a Business Continuity/Disaster Recovery (BC/DR) perspective, one of the most effective means of ensuring a strong, actionable plan is to regularly conduct tabletop exercise scenarios for business continuity. A tabletop test, business continuity planning (BCP) test, or disaster recovery tabletop exercise is a scheduled event …

Smiling business woman with white blank promotional card

Give Your Direct Mail Marketing a Lift with Promotional Cards

Posted November 13, 2019 by Marcus Johnson in Creative

You know from our reporting on direct mail response rates that direct mail works better than other channels for getting response. That doesn’t mean there aren’t ways to improve it even further. Today’s topic: using cards to captivate your audience …

Group at a board meeting brainstorming ideas with adhesive notes on the window glass all looking very happy working together

Optimizing Customer Experience with a Customer Journey Leader

Posted November 8, 2019 by Maggie Stack in Direct Marketing Trends

We spend a lot of time talking about how to improve response and conversion in your direct marketing efforts, but equally as important is the customer journey. It can feel like a daunting task, but it’s achievable with the right planning, execution, and guidance by a customer journey leader …

Shot of a group of colleagues having a brainstorming session at work

Problem-Solving Training is Helping Teams and Individuals Deal with Issues More Effectively

Posted November 6, 2019 by Meg Hanaman in Announcements

Continuous Improvement (CI) is all about empowering individuals to identify, analyze, and solve problems. The real power and impact of these elements become apparent when they strengthen the quality of our processes and products, reduce cycle time, facilitate change management, mitigate risk, and improve the customer experience – all while improving the efficiency, effectiveness, and […]

PRINTING United 2019 Really Was a “Bigger, Better, Bolder” Look at the Possibilities of Print

Posted November 5, 2019 by Steve Malec in Direct Marketing Trends

The first-ever PRINTING United promised to be “bigger,” “better,” and “bolder” than any print industry conference before it—and we think it definitely delivered. Here’s what Color Technical Support Manager Steve Malec thought of the inaugural event […]

Winter-clad shopper drinking coffee while browsing her phone with a shopping bag over one arm

Retailers Can Use These Proven Tips to Boost Their 2019 Holiday Marketing ROI

Posted November 1, 2019 by Michelle Peel in Direct Marketing Trends, Strategy and Analysis

With Halloween in the rearview, it’s prime time to roll out your holiday marketing plans. Do your campaigns leverage multiple channels to increase response? You could be missing out […]

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