Direct Marketing Trends, Direct Mail News and Tips

Our blog delivers info on the latest direct marketing trends, omnichannel marketing strategies, creative marketing ideas, direct mail marketing tips, postal issues, and more.

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Leveraging Our Intranet to Drive Performance

Posted November 19, 2019 by Diana Hvistendahl, PMP in Announcements

With SMEs and managers needing access to all kinds of information, our iDirect intranet is invaluable for keeping everyone on the same page. What can be found there? So much—perhaps too much! But it is better than digging through network folders or contacting a department’s busy subject matter experts …

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Disaster Recovery Tabletop Exercises Help Close Gaps Before a Disaster

Posted November 15, 2019 by Michael Henry in Business Continuity and Disaster Recovery

From a Business Continuity/Disaster Recovery (BC/DR) perspective, one of the most effective means of ensuring a strong, actionable plan is to regularly conduct tabletop exercise scenarios for business continuity. A tabletop test, business continuity planning (BCP) test, or disaster recovery tabletop exercise is a scheduled event …

Smiling business woman with white blank promotional card

Give Your Direct Mail Marketing a Lift with Promotional Cards

Posted November 13, 2019 by Marcus Johnson in Creative

You know from our reporting on direct mail response rates that direct mail works better than other channels for getting response. That doesn’t mean there aren’t ways to improve it even further. Today’s topic: using cards to captivate your audience …

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Optimizing Customer Experience with a Customer Journey Leader

Posted November 8, 2019 by Maggie Stack in Direct Marketing Trends

We spend a lot of time talking about how to improve response and conversion in your direct marketing efforts, but equally as important is the customer journey. It can feel like a daunting task, but it’s achievable with the right planning, execution, and guidance by a customer journey leader …

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Problem-Solving Training is Helping Teams and Individuals Deal with Issues More Effectively

Posted November 6, 2019 by Meg Hanaman in Announcements

Continuous Improvement (CI) is all about empowering individuals to identify, analyze, and solve problems. The real power and impact of these elements become apparent when they strengthen the quality of our processes and products, reduce cycle time, facilitate change management, mitigate risk, and improve the customer experience – all while improving the efficiency, effectiveness, and […]

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