Performance Marketing Insights Our blog, Speaking Direct, delivers info on the latest direct marketing news, omnichannel marketing strategies, creative marketing ideas, direct mail marketing tips, postal issues, and more. When You Need a Disaster Recovery Expert info Posted July 26, 2019 by Michael Henry in Business Continuity and Disaster Recovery Who doesn’t love a big warehouse store? You enter a space filled with aisle after aisle of endless possibilities. Where else can you go to buy a month’s supply of dog food, a flat screen TV, tires for your car, and a gallon of milk—all in one easy trip? The question that comes to mind, […] + Read More Time for a Marketing Health Check-Up? info Posted July 24, 2019 by Tedd Aurelius in Direct Marketing Trends Going to your doctor to get an annual physical is part of being and staying healthy. We schedule these appointments a year in advance, and if we have been following the doctor’s orders for the previous 365 days, we are rewarded with a clean bill of health (though most of us are also given a […] + Read More As Three Executives Receive Promotions, We’re Wishing a Fond Farewell to Our Long-Time President & CFO info Posted July 23, 2019 by Jim Andersen in Announcements, Business Continuity and Disaster Recovery Change is a constant at IWCO Direct. Today, we proudly announced three well-deserved promotions within our leadership team, and also announced Joe Morrison has retired as president and CFO. Joe will be sorely missed. First, let’s review the exciting news. Jake Hertel, who has been vice president of finance since 2012, has been promoted to executive vice president and CFO [...] + Read More Implementing Our Strategy to Reduce Front-End Process Cycle Times info Posted July 19, 2019 by Diana Hvistendahl, PMP in Announcements Since the Front-End project’s initiation in 2017, IWCO Direct has been on a mission to streamline our front-end process. Several system enhancements, coupled with extensive training on new processes, helped our teams reduce Front-End process cycle time by 30% in 2018. We’ve been able to continue that trend through the first half of 2019. The Front-End process cycle time is measured [...] + Read More What Shopping for a Wedding Dress and Choosing Direct Mail Formats Have in Common info Posted July 16, 2019 by Mike Dietz in Creative We’ve talked a lot in the past about finding the right tone and format for your direct marketing message—for instance, keeping financial offers in official formats like a #10 envelope, and entertainment offers in promotional layouts with brighter colors and graphics. What we don’t often talk about is the fact that we often present a […] + Read More Email Behavior Targeting Solves the Prospect Abandonment Problem for Direct & Email Marketers info Posted July 12, 2019 by Alan Sherman in Strategy and Analysis Triggered marketing campaigns based on prospect or customer behavior achieve some of the highest response and conversion rates we see in marketing. Cost per acquisition for triggered campaigns are also considerably lower than “business as usual” campaigns. The reason is simple: triggered campaigns (whether they are initiated by abandoned carts, browse, or product applications) take […] + Read More Ease and Simplicity Earn Top Marks in Student Loan Marketing info Posted July 10, 2019 by Michelle Peel in Direct Marketing Trends It is the time of year when high school grads will need to think about financing their college education, and recent college grads may also be looking for consolidation or refinancing offers. For education lenders, that means it’s a critical time to get their student loan marketing right to help borrowers navigate some tough challenges. […] + Read More Play by the 3:33 Rule for Direct Mail Success info Posted July 2, 2019 by Marcus Johnson in Strategy and Analysis You just launched a big direct mail acquisition campaign. Close to a million pieces are fanning out to carefully segmented audiences in areas where your research indicates high concentrations of verified prospects. Will it be a hit or a miss? Grab a stopwatch (or your mobile phone with its many timing apps) and let’s consider. […] + Read More A Mid-Year Look at the Postal News and Issues We are Tracking info Posted June 28, 2019 by Kurt Ruppel in Postal Issues Updates June was a popular month for postal meetings. It started with the Association for Postal Commerce’s (PostCom) Study Day review of postal policy, followed by the Mailers Technical Advisory Committee (MTAC) spring meeting, during which members of the mailing industry discussed issues of concern with USPS executives, and wrapped up with the Idealliance Postal Operations & Technologies Council (POTC) (hosted by IWCO Direct), which addressed the operational side of industry/USPS interactions [...] + Read More APTech’s PRINT Innovation Exchange Shares How Print Can Engage the “Bi-Literate Brain” info Posted June 26, 2019 by Debora Haskel in Direct Marketing Trends When Julie Shaffer from APTech invited me on April 1 via LinkedIn to speak at the PRINT Innovation Exchange, I thought it might be an April Fool’s joke. She said it was my post on CCPA and taxing of professional services that caused her to reach out [...] + Read More Pages: 123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124Load More Articles
When You Need a Disaster Recovery Expert info Posted July 26, 2019 by Michael Henry in Business Continuity and Disaster Recovery Who doesn’t love a big warehouse store? You enter a space filled with aisle after aisle of endless possibilities. Where else can you go to buy a month’s supply of dog food, a flat screen TV, tires for your car, and a gallon of milk—all in one easy trip? The question that comes to mind, […] + Read More
Time for a Marketing Health Check-Up? info Posted July 24, 2019 by Tedd Aurelius in Direct Marketing Trends Going to your doctor to get an annual physical is part of being and staying healthy. We schedule these appointments a year in advance, and if we have been following the doctor’s orders for the previous 365 days, we are rewarded with a clean bill of health (though most of us are also given a […] + Read More
As Three Executives Receive Promotions, We’re Wishing a Fond Farewell to Our Long-Time President & CFO info Posted July 23, 2019 by Jim Andersen in Announcements, Business Continuity and Disaster Recovery Change is a constant at IWCO Direct. Today, we proudly announced three well-deserved promotions within our leadership team, and also announced Joe Morrison has retired as president and CFO. Joe will be sorely missed. First, let’s review the exciting news. Jake Hertel, who has been vice president of finance since 2012, has been promoted to executive vice president and CFO [...] + Read More
Implementing Our Strategy to Reduce Front-End Process Cycle Times info Posted July 19, 2019 by Diana Hvistendahl, PMP in Announcements Since the Front-End project’s initiation in 2017, IWCO Direct has been on a mission to streamline our front-end process. Several system enhancements, coupled with extensive training on new processes, helped our teams reduce Front-End process cycle time by 30% in 2018. We’ve been able to continue that trend through the first half of 2019. The Front-End process cycle time is measured [...] + Read More
What Shopping for a Wedding Dress and Choosing Direct Mail Formats Have in Common info Posted July 16, 2019 by Mike Dietz in Creative We’ve talked a lot in the past about finding the right tone and format for your direct marketing message—for instance, keeping financial offers in official formats like a #10 envelope, and entertainment offers in promotional layouts with brighter colors and graphics. What we don’t often talk about is the fact that we often present a […] + Read More
Email Behavior Targeting Solves the Prospect Abandonment Problem for Direct & Email Marketers info Posted July 12, 2019 by Alan Sherman in Strategy and Analysis Triggered marketing campaigns based on prospect or customer behavior achieve some of the highest response and conversion rates we see in marketing. Cost per acquisition for triggered campaigns are also considerably lower than “business as usual” campaigns. The reason is simple: triggered campaigns (whether they are initiated by abandoned carts, browse, or product applications) take […] + Read More
Ease and Simplicity Earn Top Marks in Student Loan Marketing info Posted July 10, 2019 by Michelle Peel in Direct Marketing Trends It is the time of year when high school grads will need to think about financing their college education, and recent college grads may also be looking for consolidation or refinancing offers. For education lenders, that means it’s a critical time to get their student loan marketing right to help borrowers navigate some tough challenges. […] + Read More
Play by the 3:33 Rule for Direct Mail Success info Posted July 2, 2019 by Marcus Johnson in Strategy and Analysis You just launched a big direct mail acquisition campaign. Close to a million pieces are fanning out to carefully segmented audiences in areas where your research indicates high concentrations of verified prospects. Will it be a hit or a miss? Grab a stopwatch (or your mobile phone with its many timing apps) and let’s consider. […] + Read More
A Mid-Year Look at the Postal News and Issues We are Tracking info Posted June 28, 2019 by Kurt Ruppel in Postal Issues Updates June was a popular month for postal meetings. It started with the Association for Postal Commerce’s (PostCom) Study Day review of postal policy, followed by the Mailers Technical Advisory Committee (MTAC) spring meeting, during which members of the mailing industry discussed issues of concern with USPS executives, and wrapped up with the Idealliance Postal Operations & Technologies Council (POTC) (hosted by IWCO Direct), which addressed the operational side of industry/USPS interactions [...] + Read More
APTech’s PRINT Innovation Exchange Shares How Print Can Engage the “Bi-Literate Brain” info Posted June 26, 2019 by Debora Haskel in Direct Marketing Trends When Julie Shaffer from APTech invited me on April 1 via LinkedIn to speak at the PRINT Innovation Exchange, I thought it might be an April Fool’s joke. She said it was my post on CCPA and taxing of professional services that caused her to reach out [...] + Read More
