We’re Making Better Happen for Our Team at IWCO

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Missy Smutny

Missy brings human resource innovation to IWCO through authentic, selfless leadership that empowers teams to exceed expectations and achieve unprecedented results. As a progressive HR executive and military Veteran, she combines inspirational coaching, strategic disruptions, and collaboration with senior leaders to advance our output. She most recently served as Director of Human Resources for Renewal by Andersen and held HR positions at Andersen Windows. She started her career at Target Corporation where she held roles in Operations and Human Resources.

Good things are happening at IWCO! On March 17, we celebrate the 54th anniversary of IWCO’s founding. Another significant event to mark is the one year anniversary of our transition to ownership by Cerberus Capital management. It has been an exciting year, filled with many positive changes. We are all looking forward to continuous improvement and much success as we move forward together in our strategic plan.

In January, we launched a rebrand amid a buzz of excitement and a week filled with fun activities for our team. It has been an exhilarating journey! It’s not often you get to participate in a brand relaunch! I am grateful to all of our employees and partners who helped make this happen!

We have been working to keep the momentum going to ensure all of our colleagues are sharing in the excitement of our new name, logo, website, expanded Marketing and Creative Services (MCS), and state-of-the-art production platform that allows for enhanced capabilities and increased throughput. As our CEO, Gary Masse, proclaimed in his recent blog “we never believe good enough is good enough.” So, as Chief Human Resources Officer, I have been striving to Make Better Happen for our IWCO Team.

What’s it Like to be Part of the IWCO Team?

We expect the best from each other, and we work hard to make sure the experience of working at IWCO is the best it can possibly be for every member of our team. We do that through a commitment to shared values, clear communication, and embracing diversity.

The values we live by and strive to incorporate into our daily work life include:

  • Integrity: We build trust and respect by doing the right thing through responsible actions and honest relationships.
  • Teamwork: We empower each other to achieve quality outcomes for all by working together in a positive, safe, and inclusive environment.
  • Commitment: We are dedicated to our company, clients, and one another to deliver results, continually improve, and grow with a mutual desire to succeed.
  • Innovation: We raise the bar through creative problem-solving and collaborative solutions.

Building Retention Through our Engagement Committee

We encourage our employees to become actively involved in our Engagement Committee, which focuses on various aspects of engaging with our local communities and each other. We welcome all team members to participate in any activity that suits their interests and step out when that particular activity ends.

We encourage our teams to work together to accomplish a goal. An event to raise money to fund research for a cure, like our Walk MS participation last year, can include all of our teams as we work together to support the efforts of the MS Society. Last year, our volunteers raised $5,000 and their contribution was matched with company funds.

I am particularly proud of this year’s Share the Love Food Drive, held in February to donate much needed non-perishable food and household items to fight food insecurity for our neighbors in need. Collectively, we raised 739 pounds of food and supplies that were distributed to local food banks.

Advance Your Career with IWCO

At IWCO, we are committed to Making Better Happen℠ for our dedicated colleagues. We believe a safe environment and engaged associates leads to a superior team capable of providing excellent world-class performance for our clients.

If you are seeking new opportunities and want to join a growing company, contact me, find us on LinkedIn and Facebook, or check out our Careers page. We are looking forward to hearing from you.

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