Maximizing Customer Experience with Generative AI

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In today’s fast-paced business landscape, incorporating generative AI has become increasingly enticing. Harnessing generative AI’s capabilities for improving customer experience is an exciting challenge that many organizations are beginning to explore. David Klempke, Director of Client Marketing Technology Solutions at IWCO, shares three practices marketers can adopt to leverage generative AI to enhance customer experiences […]

Growing the Mail Channel

Woman grabbing mail from mailbox

Using new USPS growth incentives to grow your mail channel  Fall typically means marketers are busy with budget and strategic planning for the coming year. And the new 2024 growth incentives from the U.S. Postal Service (USPS) provide a great opportunity to take a hard and strategic look at 2024 mailing plans. Marketers can use […]

Connecting with Hispanic and Latinx audiences through effective campaigns

Family shopping at the mall

Hispanic Heritage Month ends on October 15. While this month serves as an opportunity to recognize and celebrate Hispanic and Latinx culture, marketers can adopt best practices to ensure they are effectively reaching this impactful audience any time of the year. Balance cultural trends with personal preferences Hispanic culture is not a monolith. With approximately 63 […]

We donate because we want to, not because we need to.

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Why do we donate? Whether it’s an individual or an organization, we donate because it feels good to give back, not because we need to. Donating is more than a transaction; it’s an engagement and an opportunity to be a part of something bigger. As a result, donors seek a personal relationship with nonprofits. But […]

Visit Us At The Disaster Recovery Journal (DRJ) Fall Conference September 10-13, 2023

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This year, IWCO will be attending and hosting booth #601 at the Disaster Recovery Journal Fall Conference, hosted in Phoenix, AZ. The theme for 2023 is “Focus on Resiliency.” The American Psychological Association (2014) defines resilience as “the process of adapting well in the face of adversity, trauma, tragedy, threats, or significant sources of stress.” […]

IWCO Shows Clients How to Mail Smarter

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IWCO welcomed more than 60 clients representing a range of industries and many Fortune 500 companies to an Open House and Education Event July 26 – 27 to share our excitement about our more than $40 million investment in expanded marketing agency services, best-in-class postal optimization, and our industry-leading direct mail production platform. The event […]

Making Better Happen for Mortgage Marketers

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Marketers in the mortgage space may find it harder than ever to reach their sales goals. To combat increasing costs (paper and postage) and lower consumer interest in refinancing at today’s higher rates, consider the following techniques to make your direct mail and companion marketing efforts work harder for you: Predicitve Analytics By utilizing predictive […]

Making Better Happen for Medicare AEP Marketers

elderly couple looking at mail

The use of the direct mail channel is crucial to revenue generation for major health insurance companies during the Medicare Annual Enrollment Period (AEP). The AEP season runs from October 15 to December 7. In 2022, these companies sent out 483 million mailpieces to consumers who are 65 or better to promote their Medicare Advantage […]

We’re Making Better Happen by Focusing on Employee Safety

warehouse workers

June was National Safety Month, and at IWCO, we are taking proactive steps to promote safety awareness and make employee safety our top priority throughout the year. We have two exciting initiatives that demonstrate our commitment to creating a culture of safety within our organization. Elevating Safety Awareness Through Gamification On Monday, June 12, our […]

Making Better Happen: IWCO Shines at Printing Industry Midwest’s Star Awards

PIM Star awards

At IWCO, we take immense pride in our talented team members and their dedication to excellence. On June 15, 2023, we had the pleasure of celebrating our team’s outstanding achievements at the Printing Industry Midwest’s (PIM) Star Awards ceremony. This event showcases commitment to excellence and innovation within the print industry. Among our many nominations, […]