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DMAW Bridge Conference 2018: Understanding the “Art & Science” of Integrated Marketing
Like the Super Bowl or the World Series, the 2018 Bridge Conference elicited a big game buzz, as fundraisers from all over the country descended on the Gaylord Hotel in National Harbor, MD. This conference brings professionals together from non-profit organizations of all sizes, as well as companies that help these organizations thrive. More than […]
How BI Tools Help Our Clients Tell Better Stories, Faster
At IWCO Direct, we recently started using a Business Intelligence (BI) tool called Qlik Sense. Many internal groups have been instrumental in getting our organization acquainted with its capabilities: our Continuous Improvement and Quality teams started using it to analyze data; our Client Services group uses it to keep client schedules on track; and […]
How Steel Business System Lean Champions Bolster Our Continuous Improvement Initiatives
Change has been accelerating at IWCO Direct. The biggest catalyst for change has been our acquisition by Steel Connect, which had a ripple effect for many other aspects of our business. For example, we are now a publicly traded company and have more resources and backing to support innovation. However, as far as our […]
SharePoint Workflow Management Helps Us Aim for Faster Client Communication
SpeakingDIRECT readers know the value our internal teams have found in SharePoint, a workflow management tool that helps us improve workflow in real time and improve communication and collaboration between teams. In my last article, I mentioned a new front-end workflow at IWCO Direct, Order Acceptance—and I’d like to explain how we use SharePoint […]
Recent IWCO Direct Awards are Reason to Celebrate (and Brag Just a Little)
Those of you who have worked directly with IWCO Direct know that “humble” is an appropriate description for our company’s attitude. We prefer to work behind the scenes to make our clients look great, rather than shine the spotlight on ourselves. But IWCO Direct has recently received a few awards that are not only worth […]
