In February, IWCO Direct hosted the Manufacturing Alliance Lean Enterprise Peer Group for a Critical-to-Quality (CTQ) event to showcase efforts we’ve made to ensure customer satisfaction. The Manufacturers Alliance is an association that provides a platform for manufacturers to come together for training, education, best practice sharing, and exchanging industry ideas.
Continuous Improvement (CI) is all about empowering individuals to identify, analyze, and solve problems. The real power and impact of these elements become apparent when they strengthen the quality of our processes and products, reduce cycle time, facilitate change management, mitigate risk, and improve the customer experience – all while improving the efficiency, effectiveness, and […]
IWCO Direct hosted Steel Partners’ annual, week-long “Presidents Kaizen” earlier this month. The purpose of the week was to bring executive teams together to demonstrate to IWCO Direct employees Steel Partners’ “top down” approach to Lean manufacturing principles […]
The Manufacturers Alliance is an association that provides a platform for manufacturers to come together for training, education, best practice sharing, and exchanging industry ideas. IWCO Direct has been a member for many years, participating in numerous seminars and workshops [...]
For the past five years, we’ve been eager attendees of the Continuous Improvement Conference, and this year was no exception. The insights and information we’ve brought back from these gatherings have helped us sharpen our own quality focus and build a strong Lean Manufacturing program [...]
Marketer, author, and recent AMA Hall of Famer Seth Godin has a bit of a celebrity status here at IWCO Direct. When he posted a blog in early November about the relationship between quality and effort (you can read it here), it quickly made its way to my desk. In it, Seth uses his […]
As my colleague Pat Sondreal noted in his July post, one of the major benefits IWCO Direct has experienced since joining the Steel Partners family of companies has been the introduction of the Steel Business System (SBS) methodology to augment our already robust Continuous Improvement and Lean manufacturing efforts. Throughout 2018, the Continuous Improvement […]