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Articles by James Gartrell

Blog Archive

4 Keys to Building Stronger Customer Relationships

Posted February 15, 2013 by in Direct Marketing Trends

While yesterday likely meant flowers, chocolates and romance for love birds across the world, we celebrated Valentine’s Day by reflecting on the keys to building stronger relationships with our clients. Making substantial contributions to our customers’ success by minimizing risk, optimizing quality and maximizing value isn’t a one-day affair. It’s an ongoing commitment with four  […]

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Spotlight on Customer Service

Posted May 2, 2012 by in Direct Marketing Trends

Can customer service transform direct marketing? We asked ourselves the same question more than two years ago and decided, unequivocally, the answer is “yes.” Ever since, we have been committed to continually refining and improving our customer service to deliver direct marketing like no one else. Outstanding customer service starts by consistently exceeding expectations. Our  […]

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