Articles by Jerry Montella
Blog Archive
A Great Customer Experience for Print-to-Mail Recovery, the Gift That Keeps on Giving
Having a print-to-mail mail recovery plan provides businesses with essential peace of mind, knowing they can continue to send critical customer communications in the event of a business disruption. These crucial customer communications support normal business operations throughout a company’s life cycle and, most importantly, can directly affect the bottom line. With so much at […]
What’s an EDBOK, and What Does it Have to do with Mail-Gard?
Critical communications recovery. Well, it’s not up in neon lights yet, but it did just make it to the bright lights of the publishing world. Mail-Gard is proud to be part of the second edition of EDBOK: The Electronic Document Book of Knowledge, published by Xplor, The Electronic Document Association. In 2012, a group […]
Three Things to Know Before Going Full-Color with Your Print Recovery Plan
As the critical document industry evolves, the move to full-color digital printing is increasingly becoming a requirement for today’s print and mail recovery plans. We are talking to more and more customers and prospects about their transfer to full-color and, to be honest, a full-color recovery plan is more challenging than most companies anticipate. If […]
With Data Breaches on the Rise, Crisis Communication Plans Are Vital
Disaster recovery plans are essential. But what good is a plan if you can’t communicate with your recovery team members, co-workers and customers? Having participated in and presented a few mock disasters, I can say that communication is one of the key components of a successful exercise. Maintaining good communication between crisis management teams and […]
Risk Management, Hurricane Katrina and the Wolf of Wall Street
The team from Mail-Gard continues to rack up miles as we attend key events focused on risk management and business continuity. We recently wrapped up the RIMS ’14 Conference in Denver and the Continuity Insights Management Conference in New Orleans. These were two completely different conferences and audiences, with RIMS focusing on the high level […]
