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Articles by Diana Hvistendahl, PMP

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What Corporate Training Looks Like at IWCO Direct

Posted August 27, 2019 by in Announcements

As you may have followed in SpeakingDIRECT, we’ve been tracking IWCO Direct’s progress with new tools and practices for learning, training, and professional development, along with how it helps us deliver better marketing. We’ve always used standard corporate training resources (like SOPs, process diagrams, and online conferencing) that make our work better by making our  […]

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Coach Drawing American Football Playbook Strategy

Implementing Our Strategy to Reduce Front-End Process Cycle Times

Posted July 19, 2019 by in Announcements

Since the Front-End project’s initiation in 2017, IWCO Direct has been on a mission to streamline our front-end process. Several system enhancements, coupled with extensive training on new processes, helped our teams reduce Front-End process cycle time by 30% in 2018. We’ve been able to continue that trend through the first half of 2019. The Front-End process cycle time is measured [...]

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IWCO Direct Introduces C-Stream℠ and Revive℠ Promotional Card Substrates for More Sustainable Direct Mail CampaignsRead News
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