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When You Need a Disaster Recovery Expert

Michael Henry

Who doesn’t love a big warehouse store? You enter a space filled with aisle after aisle of endless possibilities. Where else can you go to buy a month’s supply of dog food, a flat screen TV, tires for your car, and a gallon of milk—all in one easy trip? The question that comes to mind, though, is whether there is anything you wouldn’t buy at a warehouse store. For example, would you choose to buy a diamond engagement ring along with your gallon of milk?

For many of us, the answer is no. The truth is that certain decisions have a much more stringent set of requirements than just price. Most shoppers investing in fine jewelry are looking for high quality as well as experienced customer support. They want someone who is knowledgeable about the product and who will be available to provide future assistance for cleanings, repairs, other purchases, and advice. Those valuable assets are what send shoppers on a special trip to a jeweler.

Why Print-to-Mail Disaster Recovery Calls for an Expert

Unfortunately, we see the same type of one-stop thinking going on in the print-to-mail disaster recovery industry. Over the years, we’ve watched as other vendors have added disaster recovery support to their product offerings as a sideline to their main line of business as print/mail outsourcers or equipment providers. Many may think that disasters are few and far between, so it’s not a big deal if there’s a capacity conflict between the main clients and the disaster recovery clients.

Turns out, it is a big deal. We see it and live it every day. Sadly, the disaster recovery client will most likely get the short end of the stick. The main reason Mail-Gard specializes in print-to-mail disaster recovery production is because a true recovery effort needs to put the client’s needs first, and a vendor can’t do that when they have ongoing client production to support on a daily basis. It’s the same reason you go to the emergency room by ambulance rather than by bus: Emergencies require immediate assistance and for that level of support, you need an expert.

Mail-Gard’s Expertise is Tested and Proven

Mail-Gard is proud to have assisted recovery for many of our clients over the years, and we know that our process works successfully every time it’s needed. One of the advantages to being dedicated to only disaster recovery support is that we are able to commit a significant portion of our time to regularly testing specific recovery solutions so we can stay on top of our clients’ needs. One hundred fifty tests per year plus dedicated recovery efforts mean we know what we’re doing, and we share that experience with our customers.

As summertime continues to bring Mother Nature’s unexpected and devastating storms across the country, you may be faced with your first disaster. Just know that Mail-Gard is ready and able to provide the expertise you need before disaster strikes. Contact me here to learn more about our expertise—you won’t find me on aisle 5.

link https://www.iwco.com/blog/2019/07/26/disaster-recovery-expert/
Michael Henry

Author

Michael Henry

Vice President, Pennsylvania and Mail-Gard® Manufacturing Operations with more than 30 years of experience in direct mail. Specializes in leading and directing operations teams by simplifying, staying focused, and being relentless. Proud to be part of an organization that cares about its people. Longtime Philadelphia Eagles season ticket holder who also loves the Phillies and Flyers, being near the water, and coaching youth sports activities.

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