There’s a reason companies call things like statements, invoices, notifications, explanations of benefits (EOBs), and other business correspondence “critical communications.” They’re critical to the ability of a business to maintain cash flow and adhere to state and federal compliance requirements. Networks, systems, and physical space are often the first things that come to mind when “disaster recovery plan” is mentioned. But for Mail-Gard’s customer base, the focus is print-to-mail recovery for the critical communications that keep a business running—especially when a disaster is declared.
Ensure Critical Communications are Included in Your Recovery Plan
We often proudly say that Mail-Gard started the print-to-mail recovery industry more than 20 years ago. We’ve been an innovator from the beginning with skilled and seasoned professionals who understand the complexity of the print and mail process as it relates to a company’s recovery plan. What set Mail-Gard apart from the beginning—and continues to differentiate our services today—is building a process that understands the client production environment so we can implement the industry’s best practice solutions to keep a company operational, even when disaster strikes.
Our proven Recovery Builder® process includes a number of elements that ensure the special requirements of critical communications are included in disaster recovery planning. Recovery Builder does more than review the requirements of your plan. Our process creates a timeline and list of tasks that must be performed along with documentation of individual responsibilities for those tasks. Site visits are performed to fully understand the environment that needs to be replicated, and a Proof-of-Concept (POC) test is performed to confirm the plan will work when a declaration is made. Finally, a detailed report is provided on the entire project from start to finish so everyone has a single point of truth for reference.
Put Your Print-to-Mail Recovery in the Hands of Our Proven Team of Technicians
Another differentiator for Mail-Gard is our proven team of Recovery Builder test technicians. The technicians have been exposed to many customer environments, have experience in architecting plans, and have executed a wide range of recoveries. And remember, we’ve been doing this for more than 20 years, so our exposure is broad and our experience is wide.
Clients tell us that using the Recovery Builder service allows them to focus on day-to-day production priorities, knowing the print-to-mail recovery plan is in great hands. That’s because our technician will be on-site at the client location, meeting with subject matter experts in each area of concern, and engaging the client with questions that are targeted to need.
While building a disaster recovery plan is complex, the result is simple: Clients are assured they have a plan in place to maintain compliance, protect against negative brand exposure, maintain customer confidence, and provide sustainability when they need it most.
If you want to learn more about building a solid operational recovery plan for your critical communications that includes timely and accurate testing, find out more about Mail-Gard’s services and drop me a note here.
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