Our Creative Services team develops direct mail packages specifically designed to improve open and response rates. We are often tasked with reviewing existing formats to offer suggestions to increase their effectiveness.
Our team always leads with the question: “How can we cut through the clutter to stand out in the mailbox?” We’ve condensed some of our best advice for capturing the “mail moment” into four “S’s.” These steps will help ensure your offer is not only looked at, but acted upon:
- Size Shift
Consider using formats that provide a larger or smaller footprint within letter rate parameters. Compared to the standard #10 and 6×9 envelopes, a different shape should capture greater interest.
- Something Special
Make use of unique die cut windows, film colors, or interactive opening devices such as pull-tabs or side-open flaps. Often just switching paper stocks will make a huge difference.
- Short and Sweet
Keep your call to action short and compelling. Try using personalization on the envelope or inserted materials, using windows to expose intriguing content.
Clutter causes confusion. When in doubt, simple and clean usually provides the best results.
Director of Creative Services
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