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IWCO Direct Begins its Lean Journey

Steve Myrvold

At IWCO Direct, we crave efficiency. In fact, one of our corporate values is Capability, which we define as “the combined resources of mind and machine, creativity and technology to address critical issues of quality, value, and timeliness.”

In order to be as efficient as possible and provide the most value to our customers, we recently began our journey to become a Lean organization. The first step was to use Value Stream Mapping (VSM) to study our entire production process – from the time raw materials arrived to when the direct mail left our plant. During the VSM process, our team created a map of our processes as it currently existed (known as a Current State Map) and used it to identify improvement opportunities. Based on these areas for improvement, the team drew a streamlined Future State Map that defined how we would like the process to work in the future.

Once our Value Stream Mapping was complete, it was time to test our ideas. We have some exciting results to share. To find out what we learned, you’ll have to check back for future Speaking Direct posts.

-Steve Myrvold

link https://www.iwco.com/blog/2010/04/07/iwco-direct-begins-its-lean-journey/
Steve Myrvold


Steve Myrvold

Executive Vice President of Operations and Customer Experience. Favorite award or recognition: Being on Good Morning America to be thanked by a friend from college. Bringing the “work hard to help other people be successful” philosophy to IWCO Direct for more than 25 years. Favorite hobby: Fishing, fishing and fishing. Minnesota Vikings fan.

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Steve Myrvold, EVP of Operations and Customer Experience, Elected to the APTech Board of DirectorsRead More
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