The Instant Web Companies Offers Integrated Direct-Mail Services Today

Printing, Envelope & Mailing Services Offer Cost Savings — A Way to Manage Projects Efficiently and Expediently

New Management Team Brings Focus on Customer Service

Chanhassen, Minn. (Oct. 15, 2000) – Some direct-mail production houses may talk about integrated services, but The Instant Web Companies is the only service provider in the industry that has a balance of web printing, envelope conversion and printing, data processing, personalization, mailing and comprehensive logistics management services that are fully functioning, working in tandem and ready to go today.

The company units have been around for 30 years working in proximity, and a new professional management structure has brought an all-encompassing mission and renewed vigor to the combined entity. The focus is now on delivering the highest level of customer service in the industry so customers can fully take advantage of the cost savings available from an integrated provider.

“The Instant Web Companies, a single source for everything that goes into a direct mail package, has had a better idea for a long time,” said Jim Andersen, the new president and CEO. “Now, we are becoming a bright new company that can deliver on our customers’ expectations each and every time. We intend to be known as aggressive, innovative and technically savvy.”

Andersen has led a dynamic management team to bring important changes to The Instant Web Companies.

Changes include:

• The company has instituted a primary point of contact so customers no longer have any question about how to access the company. One call to (952) 474-0961 gets them in touch with immediate information regarding any and all direct-mail production services.

• Founder and chairman Frank Beddor is committed to significant capital investment. Over the next three years, Instant Web will make a $50 million investment, primarily in new automated web presses and other printing equipment. The company hired a new head of the printing facilities, Larry Garlick, previously with R.R. Donnelley, who is providing exceptional leadership to that unit.

• Instant Web continues to pioneer in commingling and logistics management, two programs that assist customers in maximizing flexibility and minimizing postage costs. Among direct-mail production services, only Instant Web has brought these two concepts to the level of fully shaped services.

• The company has founded a Direct Marketing Academy for customers and for employees that is unique in the direct marketing industry. The training program helps customers become more effective in managing projects and employees become knowledgeable about production from beginning to end.

The Instant Web Companies, headquartered in Chanhassen, Minn., with a logistics management facility in Little Falls, Minn., has served the North American printing and mailing market for over 30 years. The Instant Web Companies provides integrated printing, envelope and mailing services for direct marketers.

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