Powerful Direct Marketing Solutions for Customer Acquisition, Loyalty, and Engagement Programs.

What's Your Program?

Customer
Acquisition

Create highly effective customer acquisition programs and increase open rates for trigger mail, winback, lead generation and affinity marketing campaigns.

Customer
Loyalty

Generate sophisticated customer loyalty programs that retain customers and increase sales with dynamic content, messaging, and rewards and awards databasing.

Customer
Engagement

Inspire action with customer engagement programs that include welcome kits, renewal programs, activity statements, compliance or educational programs.


Whether you’re in health care, retail, insurance, hospitality, financial services or nonprofit, we have a platform that will enhance your direct marketing efforts. As the first vertically integrated direct marketing services provider, IWCO Direct uses its 42-year foundation in direct mail marketing to manage complex marketing programs that work across your marketing channels to acquire, engage and retain customers and members.  Whether you have paper-based or digital direct marketing programs, we have the software tools and manufacturing platform to ensure success.  With a focus on cost optimization, our total package platform lowers production costs and reduces cycle time, while our postal optimization model drives the lowest postage costs and our creative services increase direct mail response rates. Through Mail-Gard® we also offer critical communications recovery services that ensure your important documents reach your customers and vendors in the event of a business interruption.